[3:03 pm, 29/08/2022] Waseem Raja- Printers: Call closed
[6:55 pm, 29/08/2022] Mazhar-Printers: Job closed.
[7:46 pm, 29/08/2022] Mazhar-Printers: Job closed.
[9:46 pm, 29/08/2022] Rana Imran Siddique: Well-done, good spirit
[9:48 pm, 29/08/2022] Mazhar-Printers: Sir we are still here and try to repair reception's printer.
[9:50 pm, 29/08/2022] Rana Imran Siddique: Appreciating
[9:51 pm, 29/08/2022] Mazhar-Printers: Sir we are doing this only for Mr. Usman.
[9:52 pm, 29/08/2022] Usman Tariq-IT: Thanks
[9:04 am, 31/08/2022] Rana Imran Siddique: Barcode PM-7 HP LaserJet 607 toner replaced but issue still persist.
[9:05 am, 31/08/2022] Rana Imran Siddique: Barcode PM-7 4250 printer network port not responding, USB port is already not functioned
[9:06 am, 31/08/2022] Rana Imran Siddique: PM-7 Rewinder 1102 printer paper not picking
[9:07 am, 31/08/2022] Rana Imran Siddique: Please meet with Mr. Usman Tariq, both repaired 2035 printers again creating issues.
[9:13 am, 31/08/2022] Ghazanfer Sb: 9050 Reception khalid javed status. Director technical is asking the status
[9:09 am, 31/08/2022] Rana Imran Siddique: @Waseem Raja- Printers Top priority
[9:20 am, 31/08/2022] Waseem Raja- Printers: We are coming
[10:57 am, 31/08/2022] Rana Imran Siddique: Mr. Ashiq from Planning having issue in 4350 printer
[11:04 am, 31/08/2022] Rana Imran Siddique: @Waseem Raja- Printers Have you reached mills ? your cell is not responding
[11:25 am, 31/08/2022] Waqas Saeed-IT: Scale printer is problematic
[11:26 am, 31/08/2022] Waseem Raja- Printers: At 1-6
[0:00 pm, 31/08/2022] Waqas Saeed-IT: please visit Mr. Niaz , dispatch Pm1-6
[0:00 pm, 31/08/2022] Mazhar-Printers: Job closed.
[0:32 pm, 31/08/2022] Mazhar-Printers: Job closed.
[1:10 pm, 31/08/2022] Mazhar-Printers: Job closed.
[1:12 pm, 31/08/2022] Ghazanfer Sb: Reception printer 9050 is urgent as DT is asking about it.
[1:12 pm, 31/08/2022] Ghazanfer Sb: Also prepare backup of 9050 of both locations pm7 and main reception
[1:15 pm, 31/08/2022] Mazhar-Printers: Job closed.
[3:08 pm, 31/08/2022] Mazhar-Printers: Part ordered and will be reached on Monday.
[6:49 pm, 31/08/2022] Mazhar-Printers: Job closed.
[6:54 pm, 31/08/2022] Mazhar-Printers: Job closed.
[9:02 pm, 31/08/2022] Waseem Raja- Printers: PA.imran 2035 printer is ready now call closed
[9:16 pm, 31/08/2022] Mazhar-Printers: Job closed.
[9:23 pm, 31/08/2022] Mazhar-Printers: Parts ordered their for other jobs are pending.
[9:24 pm, 31/08/2022] Rana Imran Siddique: @Waseem Raja- Printers
@Mazhar-Printers
@Usman Tariq-IT
Dear Team,
Well-done
Just sum up, what's remaining with reason & what's done?
[9:00 am, 01/09/2022] Waqas Saeed-IT: @Rana Imran Siddique sahb, pl comment!!!
[10:04 am, 01/09/2022] Rana Imran Siddique: Sir,
1- Nine Faulty / repairable printers are noted by physical visit from me and Mr. Shahzad
No I-Sol backup printer mentioned in the list which I sent email to Sir Ghazanfer and Sir Waqas.
Questions are:
who physically verified before sending to Lahore office ?
Why two printers bodies are broken either case CPBM or I-Sol
[12:13, 01/09/2022] Ghazanfer Sb: سیاسی بیان بازی نہ کی جاۓ۔ جب میں نے کہا تھا کہ اچھی طرح سے چیک کر کے لاہور بھیجنا ہے۔ تو اس کیا مطلب ہے۔
Now no one is taking the responsibility of damage printers.
And all on the shoulders of IT.
[12:22, 01/09/2022] Rana Imran Siddique: Sir, I come forward and take full responsibility
[15:37, 01/09/2022] Rana Imran Siddique: PM-7 Barcode 607 printer not picking paper from both trays. 4250 printer formatter board needs to replace, Mr. Shahzad temporary paste tapes to hold the network cable
[15:44, 01/09/2022] Waseem Raja- Printers: It will be close tomorrow morning
[09:15, 02/09/2022] Mazhar-Printers: Check-in CPBM.
[09:17, 02/09/2022] Waqas Saeed-IT: 👍
[09:17, 02/09/2022] Waqas Saeed-IT: reception pm7 , barcode pm7
[09:17, 02/09/2022] Mazhar-Printers: Going to barcode pm 7
[09:18, 02/09/2022] Waqas Saeed-IT: 👍
[09:18, 02/09/2022] Rana Imran Siddique: PM-7 Barcode:
HP LaserJet 607
HP LaserJet 4250
PM-7 Rewinder:
HP LaserJet 1102
PM 1-6 Barcode
HP LaserJet 4350
HP LaserJet 600
HP LaserJet M604 Backup printer (Fuser issue)
Reception PM 1-6 which is in PM-7 now:
HP LaserJet 9040
[11:02, 02/09/2022] Mazhar-Printers: Job closed.
[11:10, 02/09/2022] Rana Imran Siddique: Please check HR dept 2035 printer
[11:17, 02/09/2022] Mazhar-Printers: Job closed.
[11:38, 02/09/2022] Ghazanfer Sb: Jobs should be close first of urgent locations.
[11:38, 02/09/2022] Ghazanfer Sb: pm7 reception and barcode???
[13:59, 02/09/2022] Waqas Saeed-IT: Ajmal siddiqui sahb's printer is out of order
[13:59, 02/09/2022] Waqas Saeed-IT: 2035 at raw buying gate 2
[13:59, 02/09/2022] Waqas Saeed-IT: please check and fix on priority
[13:59, 02/09/2022] Rana Imran Siddique: Mr. Asif from RG-1 Box Plant having paper jamming issue in 4250 printer, Ext No 76159
[16:24, 02/09/2022] Mazhar-Printers: Job closed.
[16:32, 02/09/2022] Rana Imran Siddique: @Waseem Raja- Printers
Why parts are not arranged...
Following complaints are pending..
PM-7 Rewinder:
HP LaserJet 1102
PM 1-6 Barcode
HP LaserJet 4350
HP LaserJet 600
HP LaserJet M604 Backup printer (Fuser issue)
Reception PM 1-6 which is in PM-7 now:
HP LaserJet 9040
Gate 2
HP LaserJet 2035 of Ajmal Siddiqi (gate 2)
Sir, Waqas: Barcode pm7
@Waseem Raja- Printers complaints are frequently adding
PM-7 RG-1 HP LaserJet 600 printer LCD Panel and keypad not operative (Shahzad)
Mazhar: Job closed from our side.
Mazhar: Job closed.
Formatter board ?
[14:37, 05/09/2022] Mazhar-Printers: Already replaced on 2nd September 2022.
[14:37, 05/09/2022] Mazhar-Printers: Job closed .
[15:14, 05/09/2022] Mazhar-Printers: Job closed .
[16:41, 05/09/2022] Rana Imran Siddique: Following complaints are pending..
-----------
PM-7 Rewinder:
HP LaserJet 1102
----------
PM 1-6 Barcode:
HP LaserJet 4350
HP LaserJet 600
HP LaserJet M604 Backup printer (Fuser issue)
-------------
Reception PM-7:
HP LaserJet 9040
[10:48, 07/09/2022] Rana Imran Siddique: Mr. Naveed from rewinder asking for his 1102 printer, ext no 76372
[11:22, 07/09/2022] Mazhar-Printers: Job closed.
[11:23, 07/09/2022] Mazhar-Printers: Job closed. Verbal call.
[13:09, 07/09/2022] Mazhar-Printers: Job closed, Irfan (Box Plant - Barcode office 2)
[13:22, 07/09/2022] Mazhar-Printers: Job closed, Mr. Ayyub - (Barcode office 1) Box Plant.
Mazhar: Job closed, Mr. Ayyub - (Barcode office 1) Box Plant.
Waqas Saeed: dispatch PM7, paper jamming issue
kindly check and fix.
Following complaints are pending:-
PM-7 Rewinder 1102 printer
PM-7 Reception
PM-7 Dispatch (This complaint not closing status in group)
[08:37, 08/09/2022] Waseem Raja- Printers: Pm7 dispatch call closed
[08:39, 08/09/2022] Waseem Raja- Printers: Pm7 reception and rewinder also pending due to parts insha'Allah will be close tomorrow morning
[08:34, 08/09/2022] Rana Imran Siddique: Right Sir
[10:21, 08/09/2022] Rana Imran Siddique: As discussed with Mr. Kamran- Design Dept,
They have three issues:-
1- HP Design Jet T1100 Plotter had issues (according to log file, complaint opened since 17-05-2022)
2- Their primary printer had duplex option which is not in backup printer.
3- 5255 backup printer has lining issues which repeating after couple of days
[12:12, 09/09/2022] Mazhar-Printers: Job closed.
[12:17, 09/09/2022] Mazhar-Printers: Job closed.
[08:38, 12/09/2022] Rana Imran Siddique: Mr. Asif from box plant dispatch office having paper jamming issue in 4250dtn printer
[09:20, 12/09/2022] Ghazanfer Sb: Scale printer
PM7 reception
We need these operative today.
[09:41, 12/09/2022] Rana Imran Siddique: @Waseem Raja- Printers New Scale is not operative because their primary and secondary printers 600 and 4250 are not operative,
Only old scale is being used with 4250 printer
[10:08, 12/09/2022] Rana Imran Siddique: Mr. Ijaz also facing paper jamming issue in HP LaserJet 607 printer... Ext. 76161
[10:20, 12/09/2022] Waseem Raja- Printers: Ok we are on the way
[11:14, 12/09/2022] Waqas Saeed-IT: 4250 and 607 issue at barcode PM7
[11:29, 12/09/2022] Waseem Raja- Printers: Ok
[11:30, 12/09/2022] Waseem Raja- Printers: I am going there
[12:54, 12/09/2022] Mazhar-Printers: Jib closed.
[14:09, 12/09/2022] Mazhar-Printers: Job closed.
[13:44, 12/09/2022] Mazhar-Printers: Job closed.
[14:12, 12/09/2022] Rana Imran Siddique:PM-7 Barcode Office Zebra Z410 creating problem, please check
[15:15, 12/09/2022] Ghazanfer Sb: What is this. How it happened
[15:10, 12/09/2022] Rana Imran Siddique: Sir, PM-7 Account dept. HP LaserJet 2015 printer is being used for cheque printing new toner leakage
[15:27, 12/09/2022] Rana Imran Siddique: @Waseem Raja- Printers Please comments: Pending complaints dated: 12-09-2022:-
1- HP LaserJet 4250 Box Plant-Dispatch
2- HP LaserJet 9040 PM-7 Reception
3- HP Color LaserJet CP5225n Design
4- HP Design Jet T1100 Plotter Design
5- HP LaserJet 600 New Scale
6- HP LaserJet 4250dtn New Scale
7- HP LaserJet 2015 PM-7 Accounts (Waheed Akhtar) being checked
[16:24, 12/09/2022] Mazhar-Printers: Job closed.
[17:50, 12/09/2022] Mazhar-Printers: Job closed.
[20:59, 12/09/2022] Rana Imran Siddique: Serial no 1 and 7 complain closed, now five are pending
[21:40, 12/09/2022] Waseem -Raja: جناب اعلی جانکاری کیلئے شکریہ
جناب اعلی جانکاری کیلئے شکریہ
Rewinder 1102 printer paper not picking which repaired on 09-09-2022... Shahzad
kindly send pic box of toner
@Adeel-CPBM As discussed on phone please check the issue
HP LaserJet Pro 400 M401 printer (Black Color) Serial No: VNH7501161 paper jamming issue
@Shahzad-IT please send to Adeel sb
Many pending issues still unresolved.
May you attend these on urgent basis and resolve as early as Possible
Box Plant Barcode office Ayuib sb,4250 printer black color line appear only on first print, no issue with rest of printing
kindly send toner box pic
متعلقہ یوزر نے ٹونر کا باکس سنبھال کر نہیں رکھا
okay toner lahore office warranty kay liya send kr dain plz
@Waqas Saeed-IT Sir, Kindly refer to the telephonic conversation with Mr. Waseem, both 9040 and 608 printers will be dropped at Lahore office at about 02:00 PM
Right
In Barcode, Ayuib sb office 4250 printer printing blank pages
5550 printer paper jamming issue in Box plant
We are on the way
Barcode Office HP LaserJet 607 printer paper jamming after few prints from tray 2 and also same issue from tray 1 near fuser (Complainer Mr. Naveed)
Lhr office printer 41.02.05 error
Printing blank pages
Mr. Sheraz from cogen printer LaserJet Pro 400 M401 spreading ink
Sir it is unexpected paper size error. Plz select the right size.
right
let me check
changed paper and paper size as well
fixed A4 for tray 2 but still blank pages
Sir select paper size leaver in tray 2
Job closed.
Job closed.
[14:32, 14/09/2022] Waseem Raja- Printers: Job closed
[14:34, 14/09/2022] Waseem Raja- Printers: Job closed after paper size setting tray 2 .
Is paper jamming from both trays due to toner?
Pending complaints dated: 14-09-2022:-
______
1- HP LaserJet 9040 PM-7 Reception (Alternate printer dropped at Lahore office since yesterday but yet not received at mills)
2- HP Color LaserJet CP5225n (Design Dept.)
3- HP Design Jet T1100 Plotter (Design Dept.)
4- HP LaserJet 600 (New Scale)
5- HP LaserJet1102 (Rewinder)
6- HP LaserJet Pro 400 M401 (Black Color) Serial No: VNH7501161, paper jamming issue
7- Mr. Sheraz from Cogen printer LaserJet Pro 400 M401 spreading ink
______
Resolved complaints dated: 14-09-2022
______
1- Box Plant Barcode office Ayuib sb,4250 printer black color lines appear only on first print, no issue with rest of printing
2- HP Color Laser Jet 5550dn paper jamming issue in RG-1 Box Plant (User: Imran Khan)
3- HP LaserJet 4250dtn (…
Dear Mr. WASEEM
Please try to reach mills tomorrow a bit earlier.
Pending requests are mounting.
Need to close these pending much faster.
Printer is working good no issue any paper jam main issue was dim print due to toner after replace toner problem resolved
Sir we will came on Friday insha'Allah will be close all issues
As confirmed by Mr. Qaisar (0323-6975123), paper jamming and dim printing issues still persist.
Was it a recurring issue.
Not recurring but persist since yesterday
Job closed.
Adeel: AoA raja Sahib app nay kal lahore office kay printers ki service karni hay
suba jaldi a jana 9 bajay
[12:18, 16/09/2022] Adeel-CPBM: suba jaldi a jana 9 bajay
[14:16, 16/09/2022] Rana Imran Siddique: Mr. Aurangzeb from QMA Lab, 4350 printer repairing status?
Please check Mr. Ajmal Siddiqi 2035 printer at gate 2 raw buying
Verb complaint. Job closed.
Job closed
Job closed.
1102 job closed
Pending complaints:-
1- HP Color LaserJet CP5225n (Design Dept.)
2- HP Design Jet T1100 Plotter (Design Dept.)
3- HP LaserJet 600 (New Scale)
4- Mr. Sheraz from Cogen printer LaserJet Pro 400 M401 spreading ink
5- As confirmed by Mr. Qaisar (0323-6975123), paper jamming and dim printing issues still persist.
6- Mr. Aurangzeb from QMA Lab, 4350 printer repairing status?
7- Ajmal Siddiqi 2035 printer at raw buying gate-2.
8- Lahore Office printer service required
[08:52, 19/09/2022] Rana Imran Siddique: scale, 4250 printer paper jamming and creating noise @Shahzad-IT or @Ahmad Raza-IT please install another printer till then
[09:07, 19/09/2022] Mazhar-Printers: We are on the way .
[11:32, 19/09/2022] Mazhar-Printers: Job closed.
[13:27, 19/09/2022] Mazhar-Printers: No. 7 - Job closed.
[13:44, 19/09/2022] Mazhar-Printers: Job closed. Verbal call.
[14:00, 19/09/2022] Mazhar-Printers: No. 3 Job closed.
[15:18, 19/09/2022] Mazhar-Printers: No. 4, Job closed. (Mr. Sheraz) cogen 1
Engineering Store 4350 printer having "No Job" printing error, have to press button couple of times & sometime no print out.
Sir this issue is related mismatch pc to printer.1 .printer panal press down button select configuar device select paper handling select any paper size and any paper type both setting confirm is it same or not .and same setting on pc will be close this issue.
Mr. Naveed from PM-4 having printing issue in both printers:-
HP Color LaserJet CP2025n (No printing)
HP LaserJet P2035 (Paper Jamming Issue)
Sir plz confirm what is the exact problem no printing is not a problem .1 printer is power on.2 printer on error .3 printer have any massage showing on display .4 printer have print test page or not . Where is the issue ??? Kindly confirm and secondly next time printer complain with serial number.without serial number we don't attend any complaint.
Status of job 6 please. QA printer 4350?
Pending complaints dated: 21-09-2022:-
__
1- HP Color LaserJet CP5225n (Design Dept.)
2- HP Design Jet T1100 Plotter (Design Dept.)
3- As confirmed by Mr. Qaisar (0323-6975123), paper jamming and dim printing issues still persist.
4- Mr. Aurangzeb from QMA Lab, 4350 printer repairable but not present it's location.
5- Lahore Office printer service required.
6- HP LaserJet 4350n Engineering Store.
7- HP LaserJet P2035 (PM-4).
8- HP Color LaserJet CP2025n (PM-4)
Dear Mr. Waseem
Visit early today and resolve all pending. Specially the design dept complaints.
Ok sir
Job closed.
Job closed
Job 1- Closed.
Job 6- Closed.
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